Pistachio Hotel Sapa

We chose this hotel because of the pool view and it did not disappoint. We booked 6rooms for 12 adults and 1 child for 4 days and 3nights and everything was perfect. It’s centrally located so everything was walking distance. Lots of salons, laundry shop, massage and restaurants around the area. All staff were amazing from front lobby, to breakfast crew and the bar at 12floor. Thank you to Mr. Ahn and the ladies at the 12floor.. you guys were amazing! We also got free room upgrades, thank you very much. Room was spacious and bed was comfortable and clean. No strange smell at all. They also clean our rooms everyday, change our towels and refill the bathroom kits. Breakfast was delicious and there were so many options. We enjoyed hanging out at the 12floor at night bar and it was fun.. there’s karaoke for free that you could use until 10pm. The pool view at the 12floor was breathtaking. We checked out at 12noon but was told we could still use the pool and shower at the 1st floor until 7pm since our bus won’t pick us up until night time. Thank you very much Pistachio hotel and staff. We had a great time ❤️

We had a brilliant stay at Pistachio for the few days we were in Sa Pa. Having their own fleet of buses or offering to arrange pick up via a taxi (which is what we did) was much appreciated as we were arriving from Lao Cai, so having that all pre-arranged gave a lot of peace of mind. We quickly saw why the hotel is often fully booked, the staff were very attentive, the facilities were nice and clean, and location meant it was just a 5 minute walk from SaPa Station (for Fansipan). The views seen in the pictures are absolutely not exaggerated either. The breakfast was really nice, with a decent buffet selection but what made it more enjoyable was someone on hand frying the eggs, and serving the bún/phở (dish depended on the day for us). Ms Chau, their customer service representative, was excellent in taking care of us during the stay, ensuring we were as happy as possible. We expected it to just be a standard hotel stay but the extra care we were given made our stay feel like it has a personal touch to it.

We had an amazing stay at the Pistacio Hotel! The location is perfect, just a short walk to Fansipan Station. The staff is super friendly and always there to help, making us feel right at home. Our room was fantastic — it was comfortable, and we loved the view of the Funicular Train from our room! They made us feel so welcome with a lovely note and some delicious fruit. A special shoutout to "TIU" at the spa, who was so approachable and always smiling, providing us with wonderful service. We can’t wait to come back to this wonderful hotel on our next trip to Sapa!

The views are absolutely stunning from the room if facing the mountain which we were. The massages in the spa were the best I have had in Vietnam so far - they were incredible. The roof top chilling area was fantastic with great ambience. Staff were exceptionally lovely and attentive - especially the reception staff !

Had the best birthday here. I arrived 6am in the morning, greeted a warm welcome with a hot tea, I took a shower in their public shower near the warm pool, kept my bags in the storage area and then went for a daytour. When I came back, my room was already done but knowing it was my birthday, they upgraded me to Deluxe premium with the best view in Sapa. They even gave me a cake on the night of my birthday. The infinity pool was not that cold but it had the best view of the mountains. This is the best hotel I’ve ever stayed on.