Pistachio Hotel Sapa

The hotel is truly luxurious and exceptionally well managed. From the moment we arrived, we were warmly welcomed by Miss Huyen, who took wonderful care of us throughout our stay. She explained everything clearly and made our check-in smooth and reassuring. She’s also made sure that i had all the different services /attention , even after check out. We also received great support from Mr. Ho, who was always attentive and helpful. When we had to wait for our sleeper bus, he kindly stored our bags in a secure area, which was greatly appreciated. Overall, our stay, especially with the stunning view, was incredibly pleasant. I couldn’t be happier with the experience.

Pistachio is absolutely stunning, 100% recommend you stay here if visiting Sapa. Location is excellent, just a ten minute walk into the town square where the old church is. Plenty of restaurants and shops nearby. And less than ten minutes in a taxi to the Fransipan cable car. Also a short walk or taxi ride to the moana attraction if that floats your boat. Rooms are beautiful, decorated in the local handicrafts which was a lovely touch. Really spacious and clean. Little personal touches like notes left to let us know the weather forecast for the next day and free candy. Bathroom was exceptional! The breakfast was fantastic, loads of choices both Vietnamese and Western, anything you could want was there. The pool was stunning and very clean. Staff are so so friendly and helpful, always have a kind word for you when you enter and leave. Our favourite hotel in Vietnam by far!

You feel so at home at Pistachio Hotel. It is located at the heart of Sapa; walking distance to Sun Plaza, Sapa Catholic Church; local restaurants and souvenir shops. The room was excellent, clean and spacious. Bed was comfortable. Everything was available inside the room. Breakfast was amazing with a variety of choices of sumptuous food. food prices for room service is also cheap. The staffs are so friendly. Ms. Chau (supervisor) is very commendable. She was so helpful and provided us details with regards to weather and the best time to visit Fansipan; where to buy souvenirs at cheap price, etc. She even arrange our transport to Halong Bay and handed us gift and a THANK YOU note. The hotel is well recommended. Given a chance to visit Sapa, we will definitely come back to Pistachio Hotel, it is just perfect!

The early check in was very much appreciated. Room was super spacious, views were magnificent! It was in an excellent location, short walking distance from the town but still felt serene. The best thing was the service. From the moment we came and the moment we left, everyone was very kind and attentive but never overbearing. The facilities are also excellent if you're looking for a bit more of a stay cation (which we kind of were because we were on our honeymoon and didn't want to do too much activities outside). They had 2 swimming pools, a passable gym, spa facilities, a restaurant, a rooftop bar and karaoke rooms. All in all, best choice and highly recommended especially for couples on their honeymoon :)

The hotel is very well located and facilities are great. The staff is friendly and helpful, they try their best to respond to our needs. We had a spacious room giving a magnificent view on the mountain, room cleaned twice a day if needed. The breakfast buffet is nice enough overall, combining both European and Asian food. I especially appreciated the Pho which is very tasteful and well seasoned. The staff was also very thoughtful, they left a us note in the room about the weather forecast. We had a great stay there !